Infinity Aesthetics Clinic
Privacy Policy
Effective date: 1 August 2026
This policy explains how Infinity Aesthetics Clinic collects, uses, stores, and protects information submitted through this website.
Information We Collect
When you request a consultation, we may collect your name, phone number, selected hair concern, the page from which you submitted the form, and the submission date and time.
How We Use Your Information
We use your information to respond to your enquiry, arrange a consultation, understand your stated concern, maintain enquiry records, and improve our website experience.
Medical Information
The website form is intended for initial enquiries only and is not a substitute for a medical consultation. Please avoid submitting sensitive medical documents through the general enquiry form.
Storage and Service Providers
Submissions may be stored in clinic-controlled records and processed through enquiry-management providers, including Google Sheets or TeleCRM when configured.
Information Sharing
We do not sell your personal information. Information may be shared with authorised clinic staff and service providers when necessary to respond to your request, operate the website, comply with law, or protect legitimate rights and safety.
Data Retention and Security
We retain enquiry information only for as long as reasonably necessary for follow-up, clinic administration, legal obligations, and dispute prevention. No internet transmission or storage system can be guaranteed completely secure.
Your Choices
You may ask the clinic to review, correct, or delete your enquiry information, subject to applicable legal and record-keeping requirements. You may also ask us to stop non-essential follow-up communication.
Policy Updates
We may update this policy when our website, services, or legal obligations change. The latest version will be published on this page with its effective date.
Contact About Privacy
To make a privacy request, contact Infinity Aesthetics Clinic through its official contact channels and identify the enquiry information concerned.